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A Visiting Angels caregiver comforting an elderly woman with Alzheimer's, highlighting compassionate support in a peaceful home setting. A Visiting Angels caregiver comforting an elderly woman with Alzheimer's, highlighting compassionate support in a peaceful home setting. A Visiting Angels caregiver comforting an elderly woman with Alzheimer's, highlighting compassionate support in a peaceful home setting.

Contact Us About Our Home Care

Call 800-365-4189 or fill out the form below.

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New job opportunities force the adult children of families to move away from home. Often parents and family members retire to resort communities creating even greater distances between their loved ones. However, at some point in their lives, your parents, grandparents or a loved one will become unable to properly care for themselves. Suddenly you are faced with the challenge of finding qualified long-distance senior care services.

Senior Home Care by Angels is Canada’s most trusted name in long-distance senior home care services and coast-to-coast care. Every day we assist families separated by distance arrange for compassionate care for their loved ones and for their own peace of mind. Thanks to our caring and dedicated team, arranging the care your loved one needs doesn't have to be difficult.

How We Help Families Arrange Senior Home Care Services, No Matter the Distance

If you're interested in arranging professional in-home senior care for your loved one, the first step is contacting your local Senior Home Care by Angels office. Our care coordinators will arrange a consultation in your loved one's home for their convenience. If you can't attend the consultation in person because you live too far away, you can still stay involved over the phone or through videoconferencing tools.

During the consultation, we'll discuss your loved one's current situation and answer any questions you may have about Senior Home Care by Angels. From there, we'll determine what senior home care services will best help your loved one age in place and put together a care plan that includes the care we'll provide, as well as a schedule of caregiver visits that perfectly complements your loved one's everyday routine.

We understand that this time is stressful for both you and your loved one. Your local Senior Home Care by Angels franchised office will meet with your loved one, and with our “Select your Caregiver” program, arrange to introduce a qualified caregiver to your loved one. Your local Senior Home Care by Angels franchised office can also support you in putting together the other pieces of the long-distance caregiving puzzle.

As we provide care for your loved one, our team will maintain regular contact with you to provide updates on how they're doing. With our senior home care services, you and your loved one can find peace of mind.

Visit our online brochure library and download the information that is important to you.

Here are some ways Visiting Angels’ long-distance support can aid your senior loved one:
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Long-Distance Consultations

We will coordinate an initial home care consultation through video, phone, or email to ensure you and your family are included—even if you live on the other side of the world.
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Planning and Scheduling

After getting to know your loved one and gathering your feedback, a coordinator will develop a detailed home care plan and schedule.
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Ongoing Communication

We will notify you about changes or concerns regarding your senior’s physical, emotional, and cognitive well-being and keep a watchful eye on their living situation.
If your loved one splits time between two cities or makes frequent trips to visit family and friends, we can coordinate assistance through another home care office in our national network. We’re here for you, wherever your loved one may be.
A Visiting Angels caregiver demonstrating proper techniques for using mobility aids with an elderly man, emphasizing fall prevention in a home setting.

Fnd A Senior Home Care by Angels Office Near You!

You can quickly locate a Senior Home Care by Angels office nearby by entering your postal code in our office locator. We look forward to meeting your family!

View Office Locator

Frequently Asked Questions

How Do I Know When It’s Time For In-Home Senior Care?

Long-distance family caregivers can have difficulty recognizing when a loved one needs in-home care. Don’t hesitate to contact friends, neighbors, or others to ask if they notice any worrisome behavioral changes.

Also, be aware of “red flags” your loved one may casually mention over the phone. Tell-tale signs that professional in-home care is needed may include:

  • Challenges with diet, shopping, and nutrition
  • Difficulty cleaning or maintaining their home
  • Having a fall or other accident at home
  • Forgetting to take medications
  • Missing or forgetting appointments
  • No longer socializing or leaving home regularly
  • Not bathing, dressing, or putting on makeup

Helpful resource: 10 Strategies and Tips for Long-Distance Caregiving

What Kind of Assistance is Included With Long-Distance Senior Care?

Long-distance assistance includes emotional support and standard services such as companion care and personal care. We are happy to combine programs for a supportive plan to enhance your loved one’s care and give you peace of mind.

Specialized services, including Alzheimer’s care and dementia care, are available for individuals with memory disorders. Other services, including the Safe and Steady® Fall Prevention program, can be helpful if your loved one lives alone and is at high risk for accidents in their home.

What Happens During the Initial Consultation?

Your loved one’s local agency will conduct a free in-home consultation with your loved one and a detailed phone consultation with you.

Together, you’ll talk through:

  • Emotional care (social interaction, conversation, hobbies)
  • Homemaking (light housekeeping, laundry)
  • Meals (dietary restrictions, meal planning)
  • Memory care (reminders to eat, hydrate, take medications)
  • Personal care (bathing, dressing, toileting)
  • Transportation (grocery shopping, errands, appointments)

In addition to these day-to-day care activities, you’ll also iron out logistical details like scheduling, access to your loved one’s home, and emergency procedures.

What if My Loved One is Reluctant About Hiring Someone?

The home care decision can be emotionally sensitive and may be met with objections to hiring a caregiver. If your loved one resists the idea, be sure to listen to their opinions and concerns. Emphasize their well-being is your top priority.

How Can I Make Sure My Loved One is Comfortable With Their Caregiver?

Your care coordinator will use input and information about your loved one's life, hobbies, preferences, and health conditions to recommend a caregiver with the ideal skills, experience, and personality to foster a perfect match.

If — for any reason, at any time — you feel the caregiver isn’t the right match, the care coordinator will work with you to select a different in-home caregiver.

Helpful resource: Select Your Caregiver® by Visiting Angels